Post purchase and on-site surveys for Shopify

Thousands of Shopify brands use Grapevine to collect useful information from customers, like how they found you, what they like, and how happy they are with their experience.

Collect insights from your customers by asking questions

Insights that help you improve your website, your marketing messaging, your customer service...your business.

Attribution

How did your customers first hear about you?

By asking customers how they found you, you can see which marketing efforts are working. This helps you stop spending money on what isn’t bringing in customers and focus more on what’s working, so you save money and increase sales.

Surveys wherever your customers are

Ask your customers questions and collect insights at different customer touchpoints

Easy to use Interface

The user interface blends in seamlessly with your Shopify store to make it easy for you and your team to create and deploy surveys instantly.

Shopify Flow

Easily send your survey data wherever you need it using our simple Shopify Flow integration.

Integrations

We like to keep things simple. One plan, one price

All features, unlimited surveys, unlimited responses all for a fixed monthly fee.

$25 /month

Multiple Questions

Ask either short surveys or longer feedback surveys with many questions to gather the information you need.

Multiple Languages

Create surveys in different languages to make sure your customers understand and can respond easily.

Detailed Reporting

Our easy-to-read reports give you clear insights to help you make smart business decisions based on customer responses.

Multiple Question Types

Use a combination of fixed response, open text, and NPS questions to gather the specific feedback you need from your customers

Integrations

Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.

Multiple Survey Channels

Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.

Frequently Asked Questions

There's a 28 day free trial when you install. This will give you plenty of time to try the app, see what insights you can capture and analyse results, before you pay anything.

Simply uninstall the app from your store at any time. Here's a guide on the way to uninstall

No, the app will not slow down your store at all. The surveys are added via checkout blocks or on proxy pages, built to Shopify standards, which is why we've been awarded Built for Shopify status.

Still have questions?

Drop us a message and we will on hand to help. Whether it's a demo, a few more questions or you just want to speak to someone before installing, we're always happy to chat.

Who are the developers?

Union Works was founded in 2017 by three Shopify experts. With years of development and eCommerce experience, we create reliable apps and integrations for the Shopify platform.

As a small team, who has built their entire business around Shopify.

Here we are at Shopify Unite Conference in 2019!

Collect customer insights instantly with Grapevine Surveys

Get in touch for a demo or get started in minutes by installing on the Shopify App Store