Merchant Spotlight Series: How Brands Use Grapevine Surveys

Discover how merchants are using Grapevine Surveys to unlock insights, improve customer experiences, and grow their businesses. In this Spotlight Series, we share real stories from the brands that are putting customer feedback to work — from refining products to understanding what drives their sales. Dive in and get inspired by how these businesses are turning simple questions into powerful answers.

ALT. Fragrances

Find out how ALT. Fragrances turn customer feedback into loyalty, referrals, and repeat purchases with an NPS Survey.

Emma Sleep

Find out how Emma Sleep captures customer insights and post-purchase feedback across every Shopify POS location in Europe with Grapevine Surveys, helping them improve customer & in-store experience

Liber & Co

Find out how Liber & Co. is using Grapevine Surveys to run post-purchase surveys and gather real customer feedback on their new bottle design—leveraging NPS insights to improve their Shopify store experience and drive product growth.

Nathan James

Discover how Nathan James collects valuable customer feedback with Grapevine’s post-purchase survey on Shopify, helping them measure marketing effectiveness and understand consumer sentiment.

Calisi Beauty

Find out how Calisi Beauty uses Grapevine Surveys to gather insights from customers who complete a purchase as well as those who abandon their carts, helping them improve marketing and customer experience.

Start Collecting Insights with Grapevine Surveys

This is just one example of the many different ways you can capture and analyze insights you collect from your customers. We love being part of your journey—from seamless setup to turning insights into action!

So if you're looking to start collecting more insights and you need a bit of help, you know where we are!