Abandoned Cart Survey
Find out why your customers are abandoning their carts by asking them!
We've launched the ability to create a standalone survey, meaning you can ask your customers questions at different touch-points throughout the Customer Experience cycle.
Shopify Abandoned Cart Survey
Create a standalone survey within Grapevine and link to it from your abandoned cart emails. Grapevine can then link the response against the customer, and tag them with their reason for not completing the order!
Embed the survey directly in the Abandoned cart email to gather actionable insights from customers that allow you to reduce the rate customers abandoned their cart!
Grapevine will report the results in a easy to digest way, allowing you to make improvements to the customer experience and convert more carts into orders!
Find out how to setup an abandoned cart survey using Shopify notifications in our knowledge base.
Post purchase surveys with unlimited responses for just $25p/m
Find out how Flakon use post-purchase surveys to unlock customer insights, refine their marketing, and shape the future of their wine business.
Read more on our collection of best practices and tips is designed to help Shopify brands run surveys properly
Collect customer insights instantly with Grapevine Surveys
Get in touch for a demo or get started in minutes by installing on the Shopify App Store