Turn Grapevine survey responses into automated actions with Shopify Flow

These pre-built Shopify Flow templates give you a head start on working with Grapevine survey data. Download a workflow, import it into Shopify Flow, and customise it to push responses into your tools, trigger emails, or power your own automations.

Shopify Flow Templates:

Push response data to Google Sheets

When you receive a post purchase survey response send the data, including the order data, into a Google Sheet.
Download Workflow File

Push Custom Properties into Klaviyo Profiles

Enrich your customers profiles with response data to create better customer segmentation in Klaviyo.
Download Workflow File

NPS Survey after order is delivered

Use Shopify Email to automatically email customers a link to NPS survey after the order is delivered.
Download Workflow File

Slack Alert for Low NPS Score

Alert the team, in a specified Slack channel, when a customer leaves a negative NPS Score.
Download Workflow File

Multi-Question Survey Completed to Google Sheet

Send all responses from a multi-question on-site survey to a Google Sheet.
Download Workflow File

Spotlight on Grapevine Surveys Merchants

Explore how brands are using Grapevine Surveys with Shopify Flow to turn responses into automated workflows.

Emma Sleep

Find out how Emma Sleep Captures Customer Insights Across Europe with Grapevine Surveys

Read more

Calisi Beauty

Find out how Calisi Beauty is using Grapevine Surveys to gain insights from potential customers who made a purchase and those who abandon their carts.

Read more

Nathan James

Find out how Nathan James uses Grapevine Surveys to capture vital customer insights to monitor marketing performance and consumer sentiment

Read more

Frequently Asked Questions

You can use Shopify Flow to automate what happens after a customer completes a Grapevine survey. This includes sending survey data to tools like Google Sheets or Klaviyo, triggering emails, tagging customers, updating profile properties, or powering your own custom workflows based on survey responses.

Yes. Our support team can help you design and implement workflows that act on your survey data, from simple automations to more advanced setups. Whether you are starting from a template or building something custom, we are happy to help.

Just get in touch and we can walk through your use case with you.

Built for Shopify badge signals to merchants that our app is:

Trustworthy - Meets stringent security standards
Merchants like you, can feel safe knowing that your store and customer data are protected.

Proven useful - Vetted for real business impact
Reviewed and vetted for real business impact, you know that you can find value from the tools our app offers that directly translates to your business growth.

Fast - Optimized for performance
You can feel confident knowing our app won’t slow down your site speed allowing customers to stay engaged while browsing, reducing cart abandonment. This way you can focus on sales, not technical issues.

Easy to use - Integrates with Shopify’s admin and POS
Saves you time and simplifying workflows, so you can spend less time learning the ins and outs of our app and can get straight to work.

No. Shopify Flow works with Grapevine on all plans, and there is no additional charge to use survey responses in your workflows. You still get unlimited survey responses for a fixed price of $25 per month.

Still have questions?

Drop us a message and we will on hand to help. Whether it's a demo, a few more questions or you just want to speak to someone before installing, we're always happy to chat.

Contact

We like to keep things simple. One plan, one price

All features, unlimited surveys, unlimited responses all for a fixed monthly fee.

$25 /month

Multiple Questions

Ask either short surveys or longer feedback surveys with many questions to gather the information you need.

Multiple Languages

Create surveys in different languages to make sure your customers understand and can respond easily.

Detailed Reporting

Our easy-to-read reports give you clear insights to help you make smart business decisions based on customer responses.

Multiple Question Types

Use a combination of single response, multiple choice, open text, CSAT and NPS questions to gather the specific feedback you need from your customers

Integrations

Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.

Multiple Survey Channels

Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!

CALISI BEAUTY

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...

Dalstrong

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!

CALISI BEAUTY

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...

Dalstrong

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!

CALISI BEAUTY

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...

Dalstrong

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances

Absolutely fantastic. This app is just as good, if not better than the really expensive ones, it's super easy to use, and the support is next level! Stu from their support team went above and beyond to help me set up some really complicated specific customer tagging we wanted to achieve based on the results of the survey. Super happy, definitely recommend.

Naked Sprout®

This is an amazing app to help understand your customers and get some insights in the problems they might be facing on the website. I can recommend this app and the support team is great and answers really quick. Thank you!

CALISI BEAUTY

Grapevine has been a great way to capture feedback from our customers as we expand our retail stores. Steve has also been super helpful with providing quick answers and solutions when we needed help.

Shady Rays® | Polarized Sunglasses

This app has truly made a difference in helping our small jewelry business take off. With Grapevine's help, I was able to understand where my customers were coming from, which is super important when trying to get new customers.

Presently®

We're constantly looking to gather customer data to inform our decisions and Grapevine has been incredibly helpful with that. It's very simple to use and set up, and the data is easy to read. If you're looking for concrete feedback from your customers, Grapevine is the way to go.

Stick With Finn

Grapevine Post-Purchase Survey is hands down the best survey app I've used! The setup was incredibly easy, and the user experience is top-notch—intuitive, smooth, and effective. What really sets it apart, though, is the customer service. Steve from the support team went above and beyond to ensure everything was running perfectly. His assistance was prompt, helpful, and friendly. Highly recommend ...

Dalstrong

Really great app for a very reasonable price compared to everything else available on the market! Helps us monitor NPS scores of customers very easily and use the data to improve our overall customer experience. The customer service has also been superb and very easy to deal with offering a true "White Glove" service for our account!

ALT. Fragrances

Loved by thousands of Shopify merchants

Put your survey data to work

We’re here to help at every step, from setting up your surveys to building workflows that turn responses into action. If you need help getting started or want guidance on using your data, just get in touch.

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