Grapevine Surveys Pricing: One Plan, Everything Included

$25/month. Unlimited surveys. Unlimited responses. Every feature. No usage tiers, no per-response fees, no surprises.

Ridiculously fair pricing, on purpose

All features, unlimited surveys, unlimited responses all for a fixed monthly fee.

$25 /month

Multiple Questions

Ask either short surveys or longer feedback surveys with many questions to gather the information you need.

Multiple Languages

Create surveys in different languages to make sure your customers understand and can respond easily.

Detailed Reporting

Our easy-to-read reports give you clear insights to help you make smart business decisions based on customer responses.

Multiple Question Types

Use a combination of single response, multiple choice, open text, CSAT and NPS questions to gather the specific feedback you need from your customers

Integrations

Connect with other platforms to send your data where it needs to go, like triggering segments in Klaviyo or adding entries to a Google Sheet.

Multiple Survey Channels

Run surveys post-purchase, on-site, via email (one-click), embedded on any page, on Shopify POS, or on a standalone landing page. All from one app.

How Grapevine's pricing compares

Most Shopify survey apps use usage-based pricing. That means the price goes up as your store grows, as you collect more responses, or as you need features that sit behind higher tiers. A store doing 500 orders a month might pay $49/month today and $199/month six months later, without the app doing anything differently.

Grapevine works differently. There's one plan at $25/month. It includes every feature, every survey type, every integration, and unlimited responses. The price doesn't change whether you're collecting 50 responses a month or 50,000.

Here's what that means in practice:

Unlimited responses included.

Collect as many survey responses as your store generates. There are no per-response fees and no caps. Whether you get 50 responses a month or 50,000, it's all included.

Every feature from day one.

Klaviyo integration, Shopify Flow automation, multi-language surveys, advanced question types. It's all available the moment you install. No upgrades required.

One plan that grows with you.

Your store scales, your price stays the same. There's no "Starter", "Growth", or "Enterprise" tier to worry about.

Monthly pricing, no lock-in.

$25/month is the price whether you pay month-to-month or stay for years. There's no inflated monthly rate designed to push you into an annual contract.

For context, comparable Shopify survey apps typically range from $49 to $499 per month depending on usage, and most reserve key features like advanced integrations or detailed analytics for higher-priced plans.

Why we price this way

Grapevine is built by a small, independent team of four. No parent company, no outside investors, no venture funding. We set a price that covers the cost of building and supporting the app properly, and we keep it there. No artificial tiers, no upsell pressure, no penalties for growth.

We've been building Shopify apps for over a decade. Every feature request, support conversation, and product decision goes through the same people who built the app. We're not going anywhere, and neither is the pricing model.

Everything you can do with Grapevine for $25/month

Post-Purchase Surveys

Collect feedback on the order confirmation page immediately after checkout. Attribution questions, satisfaction scores, product feedback, and more.

Attribution Surveys

Ask "How did you hear about us?" to understand which marketing channels are actually driving customers to your store.

NPS Surveys

Measure customer loyalty with Net Promoter Score surveys. Track how likely customers are to recommend your brand.

CSAT Surveys

Measure satisfaction with specific experiences: purchases, deliveries, support interactions. Post-purchase or via one-click email.

CRO Surveys

Find out what's driving conversions and what's blocking them, directly from the people who just bought.

One-Click Email Surveys

Send surveys via email with single-tap response. Perfect for post-delivery feedback, support follow-ups, and re-engagement.

POS Surveys

Collect feedback from in-store customers using Shopify POS integration.

On-Site Surveys

Trigger surveys anywhere on your storefront to capture feedback from browsing visitors.

All of these are included. No add-ons, no feature packs, no upgrades required.

Integrations

Frequently Asked Questions

Yes. One plan, one price. $25/month includes every feature, every survey type, every integration, and unlimited surveys with unlimited responses. There are no hidden fees, no usage caps, and no premium tier with features locked behind a higher price.

No. You can create as many surveys as you need and collect as many responses as your store generates. There are no per-response charges and no monthly caps. Whether you collect 10 responses or 10,000, the price stays the same.

No. All integrations are included in the $25/month plan. That covers Klaviyo, Shopify Flow, GA4, Google Sheets, and Judge.me. There's no separate integration fee or premium tier required.

Yes. Grapevine comes with a 14-day free trial so you can explore the full app before committing. After that, it's $25/month for everything.

Yes. There are no annual contracts or cancellation fees. You can uninstall or cancel whenever you choose. If you do, your data is handled responsibly in line with our data and privacy practices.

Yes. Grapevine carries the official Built for Shopify badge, which is Shopify's accreditation for apps that meet high standards for performance, reliability, quality, and compliance. Not many survey apps have this badge.

Yes. Grapevine works on every Shopify plan, from Basic through to Shopify Plus. There are no restrictions based on which plan you're on. Every Grapevine feature is available regardless of your Shopify subscription.

Nothing. The price stays at $25/month regardless of your store size, order volume, or number of survey responses. Growth should not come with penalties.

Most Shopify survey apps use tiered, usage-based pricing that scales with your store. Plans typically range from $49 to $499 per month, with response limits and key features reserved for higher tiers. Grapevine takes a different approach: one flat price with everything included, designed to stay fair as your store scales.

Still have questions?

Drop us a message and we will on hand to help. Whether it's a demo, a few more questions or you just want to speak to someone before installing, we're always happy to chat.

Start collecting customer insights for $25/month

Install Grapevine Surveys from the Shopify App Store. One plan, every feature, unlimited responses. Built by experienced Shopify developers, supported by the same people who built it.